Welcome to our IT team’s status page! This is where you can check the current status of our services and systems at a glance. If you want to stay in the loop and get alerts when things go down or updates happen, make sure to subscribe for notifications. It’s a quick way to stay ahead of any potential hiccups!
Investigating - Our team is investigating an intermittent issue resulting in a blank screen upon viewing and entering utility bill data in Energy Manager. This issue is impacting users working in Google Chrome and is being investigated as a top priority. Until a resolution has been identified, the workaround is to access Energy Manager using a Firefox or Edge browser. Please contact energysupport@brightlysoftware.com with any questions. Mar 27, 2025 - 09:48 EDT
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Investigating - We are aware of a problem with Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold. The Kaseya R&D Team has identified the problem and is actively investigating a resolution. We will provide an ETA for resolution as soon as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ Mar 31, 2025 - 10:54 EDT
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Energy Manager - Utility Bill Data not loading
Brightly Software
Datto BCDR - Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold.
Datto
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