Welcome to our IT team’s status page! This is where you can check the current status of our services and systems at a glance. If you want to stay in the loop and get alerts when things go down or updates happen, make sure to subscribe for notifications. It’s a quick way to stay ahead of any potential hiccups!
Investigating - Our team is investigating an intermittent issue resulting in a blank screen upon viewing and entering utility bill data in Energy Manager. This issue is impacting users working in Google Chrome and is being investigated as a top priority. Until a resolution has been identified, the workaround is to access Energy Manager using a Firefox or Edge browser. Please contact energysupport@brightlysoftware.com with any questions. Mar 27, 2025 - 09:48 EDT
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Monitoring - A fix has been implemented and we are monitoring the results. Apr 03, 2025 - 15:48 EDT
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Energy Manager - Utility Bill Data not loading
Brightly Software
Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Cloud Devices Failing to Register in US-East Region
Datto
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