Welcome to our IT team’s status page! This is where you can check the current status of our services and systems at a glance. If you want to stay in the loop and get alerts when things go down or updates happen, make sure to subscribe for notifications. It’s a quick way to stay ahead of any potential hiccups!
We are continuing to investigate an issue where Work Order counts are not displaying correctly on the MaintenanceDirect home page due to a problem with the Work Queue filter. Resolving this remains our top priority, and our team is actively working toward a fix. We will provide another update as soon as more information or a resolution is available. Until this is resolved, you can change the “Work Queue” drop-down menu to “Blank”, which should allow your data to populate correctly. Thank you for your continued patience. If you have any questions, please contact support@brightlysoftware.com.
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We are experiencing issues with remote control on APAC VSA10 that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team
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We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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Monitors
MaintenanceDirect: Issue with Work Order Counts on Home Page
Brightly Software
Increased Connectivity Issues and API Error Rates
Amazon Web Services
Freshservice
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